Keen Lake Camping & Cottage Resort (herein after referred to as Keen
Lake Resort) recognizes the importance of protecting the privacy of all
information provided by users of our web site, subscribers to our e-mail
newsletter, and all of our camping customers. This policy reflects the
fundamental respect we hold for our users right to privacy and to
guide our relationships with our users. This privacy statement discloses
the privacy practices for all services provided and owned by Keen Lake
Camping & Cottage Resort.
Our Commitment to Online Security
Physical, electronic, and managerial procedures have been employed to
safeguard the security and integrity of personal information. Personal
information is accessible only by managerial staff designated to handle
online requests for brochures, e-mail newsletters, questions, or complaints.
Personal Information that Keen Lake Resort May Collect Online
Keen Lake Resort collects the following types of personal information:
first and last names, postal and/or e-mail addresses, phone, request for
camping information or e-mail newsletter subscriptions. Keen Lake Resort
is an active affiliate of Pocono
Mountain Vacation Bureau and GoRving and may also collect the above stated information from these organizations
from individuals requesting such information relative to the camping industry.
We do not knowingly collect any information from underage adults, nor
is our website designed to attract individuals considered to be underage.
How Keen Lake Resort May Use Personal Information Collected Online
Keen Lake Resort will not use your personal information other than for
the purpose for which it was submitted without your consent. We use personal
information to reply to inquiries, to mail brochures, to provide camping
specials and in program record keeping At certain points where personal
information is collected on our site, there may be a selection where you
can indicate that you would like to be on a list to receive information
about Keen Lake Resort in future e-mailings. At any time you can remove
your name from our mailing list by contacting us at firstname.lastname@example.org and specifying the word "Remove" in the Subject Line.
Communications from Us: Special Offers, Services & Updates
In order to best serve our customers, we may send updates that contain
important information about our web site only camping specials, camping
services and updates. For example, we send new visitors requesting our
e-mail newsletter a welcoming message via e-mail and ask that they verify
their request by resubmitting their e-mail address. We may also communicate
with a visitor via e-mail, phone or regular mail.
How Your Information May Be Shared
Keen Lake Resort will never sell or rent personal information. We truly
respect your privacy.
The only circumstance that would cause us to release information would
be the following:
Where release is required by law (for example, a subpoena) or regulation,
or is requested by a government agency conducting investigations or
Where our records indicate an individual or company may be engaged
in fraudulent activity or other deceptive practices that a governmental
agency should be made aware of;
Where a governmental agency may be more appropriate to handle your
Where your communication suggests possible harm to others.
Help Us to Keep Your Personal Information Accurate
If your personal information changes, please e-mail us with the new information
at email@example.com . If possible, please let us know how your information was submitted -
Website brochure request, Website e-mail newsletter request, prior reservations
request over the phone - so we may efficiently locate your information
and make all appropriate changes.
Computer Tracking and Cookies
The Keen Lake Resort web site is not designed to utilize cookies for
collecting or distributing personal information not entered
by its visitors. We do ascertain specific kinds of non-identifying site
usage data, such as the number of hits to our site, submitting agent of
where you came from, type of browser used, and other information we use
to better present our website and information to our visitors. This information
is used for internal purposes only and contains no personal information
and cannot be used to gather such information.
If visitors to our web site wish to subscribe to our e-mail newsletters,
we ask for contact information (such as name and e-mail address ). We
use this information to contact you regarding the latest issue of our
e-mail newsletter and also to inform you of upcoming camping specials
and general information about Keen Lake Resort. Recipients of our newsletter
can unsubscribe using the instructions listed at the end of the e-mail
If you have a complaint about Keen Lake Resort's compliance with this
If we are unable to resolve your complaint to your satisfaction, you may
elect to have us remove all information concerning you from our records.
We proudly comply with all rules and regulations included in the CAN-SPAM
Act of 2003 ,
signed and approved by the President of The United States of America on
Dec. 16, 2003.